Quality to our Customers

We value our customers as the foundation of our business. Our relationships with customers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Quality to our Stakeholders

We have a long-term responsibility to everyone who has a stake in the business to operate with care, efficiency and, of prime importance, at a profit.

Quality to our Staff

We respect the experience and skills of our members and associates. We value the contributions that every person makes to the business team. We recognize that pride and enjoyment in the job come from commitment, leadership by example and accomplishment. Our goal is to work together to reward, train and develop all persons involved in ways that acknowledge performance and individual

Quality to the Community

We recognize that our actions must acknowledge our responsibilities for the wellbeing and stability of the community as a whole. With this in mind we will aim to support the community through the involvement of our members in voluntary roles, by providing HS&E expertise where applicable.